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Privacy Policy.

1. WELCOME TO OUR PRIVACY POLICY

CAROLIENE ALEXANDRA (hereinafter referred to as CAROLIENE ALEXANDRA BV, 'We,' 'Us,' or 'Our') take data protection very seriously and make every effort to protect and respect your privacy. CAROLIENE ALEXANDRA BV, with its registered office at Schorpioenstraat 9, 2018 Antwerp, is designated as the controller for processing the personal data obtained from the services of CAROLIENE ALEXANDRA BV.

This Privacy Policy (together with Our Terms and Conditions and any other documents referred to in any document) explains how We collect, use, and treat personal information when you use Our Site http://www.carolienealexandra.be (hereinafter referred to as 'Our Site') and/or Our Services.

Please read this Privacy Policy carefully to understand Our views and practices regarding your personal data and how We will treat it. By visiting Our Site or using Our Services, you accept and agree to the practices described in this Privacy Policy.

2. COLLECTING YOUR PERSONAL INFORMATION

We may collect and process the following data about you:

Information you provide to us. You may give us information about or related to you:

when you register to become a user of Our Services;
when you send us a message through Our Services or correspond with us in writing or otherwise;
when you email us, WhatsApp us, or text us;
when you visit web pages on Our Site;
when you subscribe to any of Our Services and/or through Our Site;
when you participate in social media features on Our Services;
when you participate in a competition, promotion, or survey through Our Services;
when you report a problem to us; and
from all your activities related to your use of Our Services.
Before you can access all the features of Our Services and use them, you must register to become a user of Our Services.

To register, you create a username and password. To complete your registration, we ask you to provide us with certain personal information, generally including your name, address, telephone number, email address, date of birth, profile picture, biography, and, if applicable, VAT number, company name, your company's contact information, and/or (personal) website (each of this data allows us to provide the best possible experience to you).

Information We collect about you. In relation to each visit to Our Services, We may automatically collect the following information:

technical information, your login data, browser type and version, time zone setting, your internet and/or mobile provider, browser plug-ins and versions, operating system and platform, your location (if you access Our Services from a mobile device—please note that you can prevent location data from being sent to us on most mobile devices);
information about your visits, including where you visit Our Services from (including date and time); products you viewed and/or searched for; page response times, download errors, the duration of visits to certain pages, information about page interaction (such as scrolling, clicking, and mouse clicks), methods used to move away from the page, and any phone number used to contact us.

3. HOW WE USE YOUR PERSONAL DATA

We use your personal information in the following ways:

to create, personalize, support, and maintain your user account and/or profile for Our Services and to provide you with various services and advertisements that are more relevant and useful to you;
to send you information about your account;
to identify you and/or provide access to Our Services;
to send you newsletters (possibly including advertisements) if you choose to receive them.
We will not share your personal data with third parties (such as marketing companies) or use your personal data other than for Our internal purposes, unless as set out in this Privacy Policy or as otherwise agreed by you.

4. ADVERTISING AND COOKIES

We use 'cookies' and similar technologies (e.g., web beacons, pixels, ad tags, and device IDs) to recognize information about your web browser session and your personalization data every time you visit and use Our Services. A 'cookie' is a small data file stored by your web browser when you visit Our Services. These cookies do not contain any of your personal data, such as name or email; the information stored in the cookie will only identify you with CAROLIENE ALEXANDRA BV.

Cookies from other entities – 'external' cookies – may also be set on your devices.

Please refer to Our cookie policy for more information.

5. HOW WE MAY SHARE YOUR DATA
We may engage third parties to perform part of Our Services or related services, such as hosting, archiving, billing, data security, and email communication. We may provide those third parties with access to personal information solely for the purpose of enabling them to provide their services to Us. We will make efforts to ensure that these third parties only use your personal information for the specific purposes for which it is provided to them and in accordance with this Privacy Policy.

We engage other services to provide Our Services (e.g., maintenance, analysis, auditing, payments, fraud detection, marketing, and development), which are Our Providers. They have access to your information as reasonably necessary to perform these tasks on Our behalf and are required not to disclose or use it for other purposes. Currently, Our Providers include:

  • Icloud
  • Showit
  • WordPress
  • Interact
  • Shopify
  • Thinkific
  • One
  • Gmail
  • Flodesk
  • Shopify Payments
  • Moneybird
  • Zapier
  • Stripe
  • Pabbly
  • Thrivecart
  • Gekko

We may also disclose your personal data:

to Google Analytics and search engines that help Us improve and optimize Our Services;
to Our professional advisors;
to law enforcement agencies if We suspect that an unlawful act is being committed or that such disclosure will prevent such unlawful act; or
as required or permitted by law.

Apart from the types of disclosures set out in this Privacy Policy or as otherwise agreed by you, We will not disclose your personal information to third parties.

6. SECURITY OF YOUR PERSONAL INFORMATION

We implement security safeguards designed to protect your data, such as HTTPS. We regularly monitor Our Services and systems for potential vulnerabilities and attacks. However, We cannot guarantee the security of any information you send to Us. There is no guarantee that data may not be accessed, disclosed, altered, or destroyed by breach of Our physical, technical, or managerial security measures.

7. THIRD-PARTY WEBSITES

Please note that Our Services may contain links to third-party websites. If you visit such websites before providing your personal information on or in connection with those websites, We recommend that you read the privacy policy and terms and conditions of the third-party website.

8. YOUR ACCESS TO YOUR PERSONAL INFORMATION

You have the right to know what personal information We have about you. You also have the right to update or correct your personal information. If you wish to contact Us regarding your personal data, you can do so by email at carolienealexandra@gmail.com. From May 25, 2018, these rights are replaced by their equivalents in the 'GDPR' section immediately below.

9. YOUR RIGHTS UNDER THE GENERAL DATA PROTECTION REGULATION ("GDPR")

The GDPR takes effect on May 25, 2018, and from that date, you have the rights set out in this section. It is possible that you can exercise some of these rights directly through the functionality We provide on Our Services. Alternatively, if that is not possible or if you have a question about your rights, please contact Us at carolienealexandra@gmail.com.

In accordance with the GDPR, you have the right to obtain the following from Us:

Right of confirmation
Confirmation of whether personal data concerning you is being processed.
Right of access
Free information about the personal data We store about you at any time and the ability to receive a copy of it.
Right to rectification
Correction without undue delay of inaccurate personal data about you.
Right to erasure (right to be forgotten)
Deletion of your personal data without undue delay, taking into account Our legal rights and duties.
Right to restriction of processing
Restriction of processing when:
you contest the accuracy of the personal data for a period while We verify its accuracy;
the processing is unlawful and you oppose the erasure of your personal data and request the restriction instead;
We no longer need your personal data for the purposes of the processing, but you require it for the establishment, exercise, or defense of legal claims; and
you object to Our assessment that the processing is allowed for Our "legitimate interests," during a period while verification is carried out or those interests undermine your own interests.
Right to data portability
You have the right to use personal data about you that was provided to Us in a structured, commonly used, and machine-readable format and have it transmitted to another entity (to the extent that such data was processed by Us based on consent or for the performance of a contract).
Additionally, you have the following rights:

Right to object
to object at any time to the processing of personal data relating to you, which is based on Our legitimate interests. This also applies to profiling to the extent that it is related to such direct marketing;
to object to Our processing of personal data for direct marketing purposes. This also applies to profiling to the extent that it is related to such direct marketing;
Automated individual decision-making, including profiling
Not to be subject to a decision based solely on automated processing, including profiling, which has legal effects concerning you or similarly significantly affects you.

10. CHANGES TO OUR PRIVACY POLICY

CAROLIENE ALEXANDRA BV may change this Privacy Policy. We will ensure to notify you through a pop-up screen on Our Site and/or an email addressed to you.

To always stay well-informed about Our Privacy Policy, We ask you to periodically review Our Privacy Policy on your own.

Please let me know if you need any further information or assistance.

11. CONTACT

Questions, comments, and requests regarding this Privacy Policy are welcome and should be addressed to carolienealexandra@gmail.com.

This Privacy Policy was last updated on July 1, 2023.